Legal
Last revised: July 2026
By submitting an inquiry through our Recovery Portal, you engage Viable Surplus Recovery to evaluate and pursue recovery of unclaimed capital on your behalf. No recovery fee is charged unless and until funds are successfully restored to you.
Our services operate on a contingency basis. We receive a percentage of the recovered amount as our fee, disclosed and agreed upon before engagement. You are not responsible for upfront costs associated with the investigation and recovery process.
You agree to provide accurate information, respond promptly to requests for documentation, and authorize necessary actions to advance your claim. Misrepresentation of identity or entitlement may result in termination of services.
Upon engagement, you authorize Viable Surplus Recovery and its affiliated specialists to act as your agent in locating, verifying, and claiming surplus funds, including executing limited powers of attorney and recovery agreements as required.
We do not guarantee a specific outcome or recovery amount. Recovery depends on available records, claim validity, and governing jurisdiction. Our liability is limited to the fees received in connection with your case.
Either party may terminate the engagement with written notice. Upon termination after recovery has commenced, applicable fees for work performed may apply as set forth in your engagement agreement.
These terms are governed by the laws of the jurisdiction in which the underlying claim arises. Disputes shall be resolved in the applicable courts or through alternative dispute resolution as agreed.
We may revise these terms as our practices and legal obligations evolve. Changes are effective upon posting to this page.